Help & Frequently Asked Questions
The Most Frequently Asked Questions
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Which Payment Methods Are Available?
We only accept OXXO, Klarna, Afterpay, Clearpay, Boleto Bancário, Bancontact, EPS, FPX, Giropay,iDEAL Przelewy24, ACH Credit Transfer, ACH Direct Debit, Bacs Direct Debit, BECS Direct Debit, Cheques Multibanco, Pre-authorised debits, Alipay, Apple Pay, Google Pay, Microsoft Pay, Click to Pay WeChat Pay, SEPA Direct Debit, Wire transfersSOFORT payments & of course we accept all major debit and credit cards from customers in every country.
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How long will delivery take?
After payment has been received, dependent on your chosen delivery method - your order will take the specified time-frame to be delivered. See our Shipping page for more information.
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How Do You Ship My Order?
We send all orders via local, national and international methods that provide a tracking number post confirmation of the shipment.
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How Do I Cancel My Order?
We give our customers an option to cancel during the purchase process, once the payment has been confirmed customers may not cancel their order. Consumer laws and rights apply to any service or product purchased within the U.K.
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What Is Your Return Policy ?
Items can not be returned if they are opened. Merchandise that has been worn, used, or altered will not be accepted for return or exchange. Food & drink items are non-refundable. See our refunds page for more information.
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How Do I Sign Up To BWG Lifestyle Membership Packages?
Click "membership" in our header navigation, go to www.bwglifestyle.com/memberships or contact us directly.
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What Services Do You Offer?
We offer a myriad of lifestyle and wellness experiences, products and services. offers and products tailored to your desired criteria personally. Nutrition options for all lifestyles, selfcare products, lifestyle products, premium apparel with high cotton counts, long & short-term accommodation options, BWG Detox products, BWG Detox services, membership options and more.
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How Can I Benefit rom Joining BWG Lifestyle Club?
Benefits of joining the BWG Lifestyle Club are second to none. The lifestyle membership was designed to benefit all members at different levels. Each is tailored to fit into the modern day lifestyle of all. With premium nutrition, experiences, luxury accomodation, birthday presents, champagne, spa experiences, premium selections from our partnerships, discount codes and vouchers from your chosen criteria upon registration, premium merchandise, webinars, masterclasses, meal prep, healthy snacks and much more.
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What Brands Do You Offer?
BWG Detox, BWG Lifestyle Club, BWG Botanics, Froots Punch & BWG Apparel. We also offer tonnes of different brands within our lifestyle, selfcare and healthy snacks range that offer premium products of a desirable nature. We work with a range of partners to allow us to provide the best for our customers and clients alike. From corporate responsibilty to everyday fun and experiences, we have you covered.
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How Do I Input My Discount Code For My Purchase?
The opportunity to insert your promotional code will arise throughout the process of payment at the checkout.
Other FAQ
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Please fill out our form below - letting us know of anything you would like to raise, suggest, enquire, voice or speak to us about.
Let your imagination run, this could be a product request, a colour scheme, product which we do not stock or even corporate recommendations - for companies that you feel would work well with us and why.
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