The flights we use for our holidays are based on specially negotiated airfares, which enable us to offer our holidays at such beneficial prices. However, to take advantage of these airfares, the flights used may not necessarily take the most direct route. Some flights will require a change of aircraft en route. On direct Flights there is no need to change aircraft during the journey. However, stops may be made en route for refuelling or to let passengers on and/or off. All flight times and routings quoted are subject to change without notice.

Flights referred to on this website are planned to be operated by the airlines referred to, but BWG Travel reserves the right to change airlines or aircraft type at any time. Such changes will not be regarded as a material change of the components of the holiday. Any changes in flight details will be notified to you. Inflight entertainment does not form part of your holiday. BWG Travel aims to rectify any technical faults during the aircraft turnaround, however, neither BWG Travel or BWG Lifestyle Ltd will be held responsible for any lack of availability due to technical faults or difficulties or aircraft changes.

Flight tickets and holiday documentation
After we have received payment of the balance, approximately 14 days before departure, your flight tickets and holiday documentation will be sent to you.

Our Holidays are based on returned scheduled flights. It is the airline's responsibility to assist all passengers in the event of a delay or re-scheduling. With any prolonged delay, depending on the airline, they will provide meals and accommodation where necessary.

Florida to Cancun
March is Spring Break time, when thousands of American college students descend on the east coast flooding from Florida to Cancun for a little fun in the sun and many resorts can get very busy at this time.

Islamic countries
You may find that there are restrictions on alcohol consumption, restaurant facilities and entertainment during the month of Ramadan, which is usually between July-August, May - June or June-July.

New England
Autumn (Fall) in New England is also referred to by locals as 'fall foliage' or 'leaf peeping' time. If you are planning to take your tour or holiday in September/ October, then please book early, as hotel rooms are in heavy demand.

In the Winter Maine, New Hampshire and Vermont become winter wonderland areas,they even believe the winter starts in September! Boston is as lively in winter as any big city but some of the more 'outdoor' attractions close - also in Plymouth and Cape Cod, but those special 'Inns' are just as welcoming in January as they are in July.

Baby Food
You're not permitted to take fresh milk or jars of baby food into the US and US Customs will confiscate it! You can take a small amount of baby food in your hand luggage, for consumption on the flight only. Powder formula is allowed.

Skip the Check-in queue
During holiday times airports like London Gatwick can get EXTREMELY busy. You could be standing in the check-in queue for ages. The trick in that case is not to join the queue, but to go and sit in a café and read a book. When the airport is that busy they call out the flights that are due to depart first and let their passengers through as a priority. You can therefore sit and relax while you wait for your flight to be called. When it is, you can go straight to the front of the queue.

Skip the security queue
If you’re really cutting it fine for time, a polite word to an airport employee almost always results in a queue jump at security. Failing that, a plea to fellow passengers in the queue is your next best option.

Never join the security queue with children
Go for the one with the ‘suits’. It will move much quicker.

At the gate
Sit comfortably in departures where you can see the boarding desk and (assuming you have a pre-allocated seat) read your book until the last possible minute. When the queue is down to one person, get up and casually stroll through the departure gate onto the plane. The plane won’t leave without you until they have at least called out your name.

Don’t queue to get on the plane
Sit comfortably in departures where you can see the boarding desk and (assuming you have a pre-allocated seat) read your book until the last possible minute. When the queue is down to one person, get up and casually stroll through the departure gate onto the plane. The plane won’t leave without you until they have at least called out your name.

Look before you leave
Whenever you get up to leave somewhere at the airport – in a café, a bar or at the gate – always turn round and make sure you haven’t left anything behind – like your tickets.

Take cash and exchange money in town vs at the airport to avoid overpaying or getting scammed. Exchange just enough to get a taxi to your accommodation and ask it to stop at a bureau de change in the city or town that you are staying in and then go to your accommodation with enough cash for the holiday. One large transaction warrants a better exchange rate and is cheaper than returning several times.

The minibar doesn’t need to be touched. You can put the contents on the side and fill the fridge with drinks and snacks bought locally.

Airlines & accommodation usually offer something for their customers for free - don’t be too proud to ask - it may be a great addition to your trip.

Use local sim cards and get a small mobile phone in order to save money on the internet and calling abroad.